About Us & Contact Information

Last Updated: February 23, 2026

Welcome to Dovinn. We are dedicated to providing high-quality products and a seamless shopping experience for our customers across North America. Whether you have a question about our latest collection or need assistance with an existing order, our team is here to help.

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Get in Touch

At Dovinn, we value clear communication. You can reach our dedicated support team through the following channels:

• Customer Support Email: service@dovinn.com
• Response Time: We aim to respond to all inquiries within 24 business hours.

Customer Support Hours

Our team is available to assist you during the following hours:

Day	Hours (Eastern Time - ET)	Hours (Central European Time - CET)
Monday – Friday	02:00 AM – 01:00 PM	08:00 AM – 07:00 PM
Saturday & Sunday	Closed	Closed

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Business Operations & Transparency

To ensure full transparency as an international retailer, please find our official business details below:

• Store Name: Dovinn
• Legal Entity: Dovinn
• Website: www.dovinn.com
• Registered Business Address:
  Truusoversteegenstraat 4
  3417 CN Montfoort
  The Netherlands

⚠️ Important Notice Regarding Returns:
The address listed above is our registered administrative office and is not a return facility. Products sent to our Netherlands office without prior authorization will not be accepted. For all return requests and to receive the correct North American return address, please contact us at service@dovinn.com.

Our Commitment

Dovinn is committed to 100% customer satisfaction. We specialize in bringing unique, internationally sourced designs directly to your doorstep in Canada. By managing all logistics and providing real-time tracking, we ensure that your experience with us is reliable, secure, and inspiring.